REMOTE SERVICE
- QUICK SOLUTIONS ANYTIME & ANYWHERE
- MOBILE PHONE OR TABLET IS SUFFICIENT
- EXPERT KNOWLEDGE AT THE TOUCH OF ABUTTON
Fast, effective and inexpensive - that's our new Remote Service!
With just a few clicks, your technician on site connects directly with an expert from our teamvia audio or video chat. After a few minutes, you will know whether the damage is major orwhether the machine is ready for use again at short notice. With the help of directinstructions, the employee on the construction site is able to repair the machine himself -over any distance. Reduce your repair costs in a targeted manner, as you only pay for thetime of the effective service. Should the damage be more serious, our mechanics will be atyour site quickly thanks to our well-developed service network and will bring the appropriatespare parts directly with them if possible.
KEY DATA
Our remote service is a web-basedapplication that can be used eitherin the browser or in the app.Compatible with all common enddevices. With high-resolutionscreenshots, even if the internetconnection is not optimal.
ADVANTAGES
- Easy to use
- Lightning fast support
- Shorter machine downtimes dueto faster problem solving
- No long waiting times or hightravel costs
- Reduce your carbon footprint
Are you interested in this service? Contact our technical service!
Mail: service-alsfeld@terra-infrastructure.com
Service Hotline: +49 6631 781 782
CLICK HERE FOR THE VSIGHT REMOTE APP:
